FAQ's

Welcome to the SPACEPAD® FAQ page! Below, you’ll find answers to the most common questions about our products and services. If you don’t see your question here, feel free to reach out to us directly.

1. What is SPACEPAD® - RETRO KEYBOARD?
SPACEPAD® is a compact, ergonomic retro-style keyboard designed to enhance your phone’s productivity. It provides faster typing, customizable shortcuts, and an overall improved typing experience.

2. Can I use SPACEPAD® with any phone?
Yes! SPACEPAD® is designed to be compatible with both iOS and Android devices. It connects to your phone via Bluetooth, offering a seamless typing experience no matter which platform you use.

3. Does SPACEPAD® work with tablets or laptops?
SPACEPAD® is designed specifically for smartphones. While it can work with tablets and laptops in some cases, we recommend using it with mobile phones for optimal performance.

4. How do I connect SPACEPAD® to my phone?
Simply turn on the SPACEPAD® keyboard, go to your phone’s Bluetooth settings, and select SPACEPAD® from the available devices. Once connected, you’re ready to start typing!

5. Can I charge my phone with SPACEPAD®?
No, the SPACEPAD® does not have a charging function. It is a keyboard accessory for improved typing and productivity, but it does not support phone charging.

6. Does SPACEPAD® support MagSafe?
No, SPACEPAD® is not designed to be used with MagSafe charging. It connects via Bluetooth to your phone and does not interfere with charging methods.

7. Can I use wired CarPlay and transfer data with SPACEPAD®?
No, SPACEPAD® is not compatible with wired CarPlay, and it does not support data transfer. It is a keyboard for typing and shortcuts only.

8. What is the warranty for SPACEPAD®?
We offer a 1-year warranty on all SPACEPAD® products. This covers any manufacturing defects. If you experience any issues, please contact us at spacepad-brand@outlook.com.

9. What if I don’t like SPACEPAD®? Can I return it?
We offer a 30-day trial to ensure you love your SPACEPAD®! If you’re not satisfied for any reason, you can return it within 30 days for a full refund, no questions asked.

10. Do you offer international shipping?
Yes, we offer free worldwide shipping. No matter where you are located, we will deliver your SPACEPAD® to your door. Please refer to our Shipping Policy for more details on delivery times.

11. How long does it take for my order to ship?
We process and ship all orders within 7–14 business days. Once your order is shipped, you will receive a tracking number within 24 hours.

12. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team:

We’re happy to assist you!